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Pre-Conference
-- Corrective Action and
Progressive Discipline: A Skill for New, and Not-so-New, Supervisors Lin Schnell, Human Resources Director at the Seattle Public Library will discuss one of the most dreaded roles as a supervisor: addressing serious employee work-related performance or behavior problems. This workshop provides the skills needed to make sound decisions about and to lawfully implement corrective action and employee discipline. Sponsored by WALT and SAM.
TRAIN WITH LESS STRESS, MORE
SUCCESS Mary Ross – Seattle Public Library Jessica Chandler – Sno-Isle Libraries Laurel Steiner - King County Library System Christa Werle – Marysville/Sno-Isle Libraries If you’re doing public computer classes, user-instruction or any library-related training, here are some techniques that make your planning process faster and more effective. In this interactive workshop, WALT members who attended the Accelerated Learning Workshop taught by training guru Dave Meier, will explain methods to speed up and energize learning.
ASSESSING SAFETY
@ YOUR LIBRARY Facilitator: Thom Probst – Seattle Public Library Brandon Knutson – Seattle Public Library Katy Sessions – Wenatchee Public Library Nancy Smith - King County Library System Christa Werle – Marysville Library Libraries face a unique challenge. While maintaining a welcoming environment and providing free and open access to buildings and collections, they must also manage the personal safety of all who use the buildings. Unfortunately, libraries are also facing and increasing number of incidents involving confrontations with angry, hostile or belligerent patrons, occasionally escalating into violence directed at staff. How can a library assess its ability to provide a safe and service-oriented environment for its customers and employees? A panel of library experts will look at policies and procedures, training, community resources and environmental changes need to ensure a positive, respectful and safe workplace. |
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